Payments, invoices and refunds
How to pay, get an invoice for a company, find your receipts, and what to do if something went wrong with a payment.
Payments are made on a secure page of our payment provider Maksekeskus. We never see your card or bank details. Current prices are on the pricing page.
Payment methods
On the payment page you can choose Apple Pay & Google Pay, Bank Payments, Card Payments or Pay Later, depending on what is available at the time. Prices include VAT, and the page shows the VAT amount separately.
Invoice for a company
To get the invoice in a company's name, tick I want an invoice for a company on the payment page before paying. Search for the company by name or registry code, or fill in the name, registry code, VAT number and address yourself.
Your invoices
Every payment gets an invoice. Your latest payments are in the Payment History card of your profile, and all of them in My Transactions in the account menu.
- Download Invoice saves the invoice as a PDF.
- If the PDF is missing, press Regenerate Invoice.
Company listings are billed monthly on one company invoice - see company billing.
Payment did not go through
- If you cancelled or closed the payment page, nothing was charged and the listing stays unpublished. You can pay again from My listings - see pay later.
- If you paid but the listing is not live after 10 minutes, contact us with the invoice number or the time of payment.
Refunds
The rules for cancelling a purchase and for refunds are in our sales policy. If you think you are owed money back, write to us with the invoice number and the reason. Our team looks at each request and decides case by case; the support chat cannot promise or make a refund.