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Messages and email replies

Read and answer your conversations about listings, wishes and developments, on the site or straight from the notification email.

Messages you send and receive while signed in are collected in Messages, which you open from the account menu. Messages sent with the contact form without an account are handled by email only - see contact a seller.

Your inbox

Each conversation is about one listing, wish or new development and shows the other person and the latest message. The search field finds conversations by name, listing or message text. The buttons below it show All, only Listings, Wishes or Developments, or only unread conversations. Opening a conversation marks it as read.

Reply on the site

Type your reply in the field at the bottom of the conversation and press send. The other person gets an email about it only if they have not read it on the site within about 15 minutes. Tick Email now before sending to email them right away.

Reply by email

You can answer a message notification email directly:

  1. Reply from the email address you sign in to leiakv with.
  2. Keep the subject line as it is - it tells us which conversation the reply belongs to.
  3. Send. Quoted earlier messages and signatures are removed, and allowed attachments are added to the conversation.

We check for email replies every 15 minutes, so a reply takes up to 15 minutes to appear; the conversation shows when the next check is. A reply that arrived by email is marked via email.

We accept an email reply only if your email provider confirms it really came from your address. If your reply does not appear after 15 minutes, write it on the site instead.

When you cannot reply

If the other person has deleted their account, the conversation stays readable but you cannot send new messages in it. You also cannot message yourself about your own listing.

Still need help?

Write to us and we will take it from there.

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