Contact a seller
Call the seller, email them or send a message from the listing page, and report a listing that looks wrong.
The seller's contact details are on the listing page, next to the photos on a computer and below them on a phone. Which details you see depends on what the seller chose to show.
Call or email
If the seller shows a phone number, press Show phone number and call the number that appears. Contact Seller opens a window that also shows the seller's email and phone, when the seller shows them, each with a copy button.
Send a message without an account
- On the listing page press Contact Seller.
- Fill in Your Name, Your Email and, if you like, Your phone (optional), and write your message.
- Press Send Message.
We email your message to the seller with your name, email and phone, and the seller replies straight to your email. These messages do not appear in your messages on the site.
Send a message when signed in
- On the listing page press Contact Seller.
- Check Details shared with the recipient: the seller sees your name, email and phone. A name is required and a phone is optional; what you type here is also saved to your profile.
- Write your message and press Send Message.
The seller gets your message by email right away, and the conversation continues in your messages - see messages and email replies. If you have written about the same listing before, the window links to that conversation and your new message is added to it.
When you act on behalf of a company, the seller sees the company name and the company contact phone instead of your personal phone.
If the seller has switched off messages on the site, you see the email form instead, even when signed in, and the reply comes to your email.
Report a listing
If a listing looks misleading, fraudulent or breaks the rules:
- Sign in and press the flag icon, Report listing, on the listing page.
- Choose Reason for reporting, describe the problem and confirm that you report in good faith.
- Press Submit Report. Our team reviews the report.