# Help centre

Step-by-step guides to using leiakv. Search by keyword or browse by topic.

## Account and profile

- [Create an account and sign in](https://leiakv.ee/en/help/create-account) - Sign up with your email address or a Google account, confirm your email, and sign in on any device.
- [Contact details on your listings](https://leiakv.ee/en/help/profile-contact-details) - Change the name, phone number, email and photo buyers see, choose which of them are shown, and use different details for a company or a single listing.
- [Email, password and sign-in methods](https://leiakv.ee/en/help/email-password) - Reset a forgotten password, change or add a password, link Google sign-in and confirm your email address.
- [Messages and email replies](https://leiakv.ee/en/help/messages-inbox) - Read and answer your conversations about listings, wishes and developments, on the site or straight from the notification email.
- [Notifications and emails](https://leiakv.ee/en/help/notifications-emails) - Which emails we send you, where to switch each kind off, and what the notifications in the account menu mean.
- [Delete your account](https://leiakv.ee/en/help/delete-account) - Delete your account and personal data for good, and what happens to your listings, messages and companies.

## Listings

- [Create a listing](https://leiakv.ee/en/help/create-listing) - Add a property for sale or rent in five steps - details, photos and description, extras, preview and publishing.
- [Listing photos](https://leiakv.ee/en/help/listing-photos) - Upload, order, rotate, hide and delete photos, choose the cover photo and let AI sort them by room.
- [Edit, mark as sold or delete a listing](https://leiakv.ee/en/help/edit-listing) - Change a listing's details, photos and price, set it as reserved or sold, duplicate it or delete it.
- [Change your listing's web address](https://leiakv.ee/en/help/listing-url-slug) - Every listing gets a readable web address. You can change it later, and links you have already shared keep working for 3 months.
- [Listing statistics](https://leiakv.ee/en/help/listing-statistics) - See how many people saw your listing in search results, opened it, revealed your phone number, viewed the photos and saved it as a favourite.
- [Auctions](https://leiakv.ee/en/help/tenders) - Find properties sold at auction, register as a bidder, place bids, and learn who can run an auction.

## Companies and brokers

- [Join leiakv as an agency or broker](https://leiakv.ee/en/help/join-as-broker) - An agency registers with the company form on the join page and can list right away. A broker joins when their company invites them or imports their listings.
- [Company settings and public page](https://leiakv.ee/en/help/company-settings) - Change your company's public name, description, website, logo and page address, and see what the public company page shows.
- [Manage your company team](https://leiakv.ee/en/help/company-team) - Invite colleagues, give them the right role, link brokers who came in with an import, and remove members or pass on ownership.
- [Switch between your personal and company profile](https://leiakv.ee/en/help/profile-switching) - A broker's account has a personal profile and a company profile. The active one decides whose listings you see and who pays for new ones.
- [Manage your company's listings](https://leiakv.ee/en/help/company-listings) - See the company's listings in one place, filter them by broker, and change, transfer or delete many at once.
- [Import listings from KV.ee, Resolve or an XML file](https://leiakv.ee/en/help/listing-imports) - Bring your agency's listings over automatically from KV.ee or Resolve, or import them once from an XML file, and see what happens to imported listings and brokers.
- [Your public broker page](https://leiakv.ee/en/help/broker-profile) - Every broker in a company gets a public page with their listings. Write a short introduction, choose the page address and see how often it is viewed.

## Payments

- [Publish, promote and renew a listing](https://leiakv.ee/en/help/publish-pay-renew) - Choose how long your listing is shown, pay to publish it, add stars or a homepage feature, and extend or reactivate it before or after it expires.
- [Payments, invoices and refunds](https://leiakv.ee/en/help/payments-invoices-refunds) - How to pay, get an invoice for a company, find your receipts, and what to do if something went wrong with a payment.
- [Company billing and invoices](https://leiakv.ee/en/help/company-billing) - A company pays for each active listing per day and gets one invoice a month. See the running total for this month and download past invoices.

## Searching and browsing

- [Search for listings](https://leiakv.ee/en/help/search-listings) - Find property with filters, a search in your own words, the map or a distance from an address, and see what a listing page shows.
- [The same search on other portals](https://leiakv.ee/en/help/portal-search-links) - Open the search you just made on other Estonian real estate portals with one press, and see what is left out when a portal has no matching filter.
- [Saved searches and e-Agents](https://leiakv.ee/en/help/saved-searches) - Your recent searches are kept on this device, and an e-Agent emails you new listings that match a search.
- [Favourites and comparison](https://leiakv.ee/en/help/favourites-compare) - Save listings to your favourites to get an email when their price changes, and compare up to 5 listings side by side.
- [Contact a seller](https://leiakv.ee/en/help/contact-seller) - Call the seller, email them or send a message from the listing page, and report a listing that looks wrong.
- [Open house](https://leiakv.ee/en/help/open-house) - Register for an open house, get a calendar invite and a reminder the day before, and as a seller schedule an event and see who is coming.
- [Buyer wishes](https://leiakv.ee/en/help/wishes) - Post the property you are looking for so brokers and sellers can offer you one, manage your wishes, and answer other buyers' wishes.
- [New developments](https://leiakv.ee/en/help/developments) - Browse new building projects and their available units, contact the developer, and manage a development that belongs to you or your company.
- [Market statistics and price drops](https://leiakv.ee/en/help/market-statistics) - See real sale prices from the Estonian Land Board by area, property type and period, and find listings whose price just dropped.

## Support

- [Contact support](https://leiakv.ee/en/help/contact-support) - Ask in the support chat on any page. An AI assistant answers right away, and a person from our team takes over whenever you ask.

Canonical: https://leiakv.ee/en/help